Now Small and Medium Businesses (SMB) can utilize NICE's vast experience in providing total recording, quality management, and other tools in their contact centers. Based on the award-winning NICE Perform, NICE Perform SMB provides a new range of solutions for small and medium businesses.

NICE Perform SMB offers a new total recording and Quality Management (QM) solutions for contact centers with up to 100 seats. A powerful, cost-effective recording and QM application for both TDM and VoIP environments, NICE Perform SMB is easily installed and maintained with a remarkably low Total Cost of Ownership (TCO).

NICE Perform SMB offers a robust yet simple-to-manage and highly flexible architecture, which transfers the infrastructure and security experience that NICE has gained from large-site implementation to the SMB. And NICE Perform SMB includes a structured growth path that ensures easy, economical expansion as the contact center and the business grow.

Introducing: NICE Perform eXpress
Regulatory Compliance and Branch Recording Made Easy

Record. Play. Archive.
Does your small or medium call center need to adhere to both corporate and governmental regulations? Are you trying to enforce compliance and mitigate risk throughout your branch offices? How can you do all that with a low IT TCO?

NICE Perform eXpress is the answer. (Learn more)

In addition to providing a cost effective, easy to use call-recording solution, NICE Perform eXpress offers small to medium call centers and branches value added enterprise-grade capabilities. (Learn more)

Fast and easy to deploy, a typical NICE Perform eXpress site deployment takes as little as four hours via an intuitive tab-based/wizard-based process. It is a highly scalable and robust solution that can be deployed in any of the following manners: